Email Migration Here!

What You Need to Know

Improved Reliability is Here!


On May 24th, 2017 at 10:00pm PST, email user accounts were migrated to a new and upgraded email service, powered by TELUS.

This upgraded service is a major investment in reliability for your email.   All folders and account information will be migrated, and your email address and password will remain the same.  Trash and junk folders will not be migrated.

If you use an email program on your desktop or an application on your mobile device, you won’t notice any difference in how your email program operates, but know that it is more secure and reliable.

Do You Use Webmail?


This email upgrade comes with a new webmail interface hosted by TELUS and accessible through a TELUS Webmail portal.  The interface still has all of the advantages, features and ease of use you enjoy today and is simple to use.

You’ll notice:

  • New Feel and Fresh Look
  • More Reliability
  • More Security

You will still access your Webmail account via the Webmail link on any Mascon website and technical support continues to be available through your local Mascon office.

Let`s Get Started!

We’ve created some steps to make the transition easier for you!

Click here for Mascon contact information.  We can assist you if you have forgotten your password.

Email - passwordREMEMBER:  Only a Mascon office can assist you with a forgotten password.

TELUS Webmail Recovery Email and Forgotten Password links do not apply to Mascon customers.

Need more information?

Email - faq

Need help?  Our Email Support page can help!

Email - technical

Still have questions?  Contact us for assistance!

Email - support

Ready to collect your mail?